Admissions can be arranged over the telephone with an initial assessment with our admissions manager. You do not need a referral from your GP – you can refer yourself, or we can discuss the situation with your family member and give them our best advice for your individual situation.
If you are uncertain as to whether residential treatment is right for you, a phone call to our admissions’ manager will alleviate any concerns and you will have all the information you need to make a decision.
If you would like to visit, with a friend or family member, to help with your decision, you are most welcome – and a visit can be arranged by calling our admissions’ manager.
A Note on Mental Capacity, Admission under the influence of Substances, Self Discharge and Respecting the Client’s decisions.
Occasionally, clients are fearful of seeking help because they have a perception that they may be detained and prevented from leaving a facility. This is absolutely not the case at Bayberry – we are not a secure hospital and never detain clients – all of our clients are with us because they want to get well and are willingly participating within the programme.
Clients may admit to our service whilst under the influence of alcohol or substances – as this is the very issue for which they are seeking help. It is often not possible (for many reasons, including medical safety) for clients to detox without assistance. The client is involved in all conversations, admissions and assessments.
Similarly, if a client decides, following admission, to discharge themselves then we have no capacity to detain them. We will, of course, do everything we can to effect a safe discharge (for instance ensuring the plan for onward travel, location and family involvement) – however the law is very clear that just because someone is making what seems to be an unwise decision, does not necessarily mean they lack capacity to make that decision. We, at all times, respect the decisions of our clients and whilst we will help and support them to make choices that support their wellbeing, we will never detain a client against their wishes.
Individuals that have been detained under the Mental Health Act for their own safety, often known as being ‘sectioned’, are not admitted to our facilities whilst this is active. We are not a secure hospital and do not lock doors to prevent clients from leaving. All of our clients have chosen to admit and remain with us for their course of treatment and, if they choose to leave, are free to discharge themselves.
All of our staff are trained within, and adhere to, the Mental Capacity Act 2005 which can be read in full here. We are also adhere to local authority safeguarding requirements and will always work with the appropriate authorities to protect vulnerable people.
Costs of Treatment
We understand that the cost of treatment may be considered high. However, we would encourage you to look at this in the perspective that is needed when contemplating a life-changing personal transformation.
Alcohol and drugs are expensive. Losing time from work is expensive. The long term effects of addiction or emotional issues that prevent successful employment are expensive. Losing yourself – to substances, to depression, to disorders – costs dearly.
We would encourage you, whether you come to us or to another facility, to consider that you are investing in your future. Your life is worth it.
We are confident that our service offers excellent value for money with a world class, highly qualified and experienced team of people, focused on small groups and individuals in a high quality and attentive therapeutic environment. We are a pioneering organisation with an excellent regulatory inspection report and a team of dedicated, caring and empathic professionals, devoted to the care of our clients.
Our fees include all meals, drinks, accommodation and full therapeutic programme. We believe our programme offers exceptional value – with a wide variety of treatment modalities included, for one inclusive fee. Please see comparison chart below – this is also useful for comparing our service with other facilities. Our aim is to make the most of the time that you are with us – so, we have no long periods of inactivity.
We understand that everyone is different – so we offer a wide range of differing accommodation options (from single rooms – right through to feature rooms and private cottages) – and the costs increase commensurate with the accommodation required.
Private Health Cover
We have arrangements with a number of private health insurers and we are a BUPA extended network clinic. If you have private health insurance, checking your policy or speaking with your insurer will assist you in confirming if your policy provides cover for addiction and/or mental health treatment. Our team are happy to assist and can provide supporting information on fees and processes.
Paying for Treatment Yourself
If you (or a friend or relative) are funding your treatment yourself, we offer staged payments throughout the course of the treatment. Alternatively, we have a range of package prices that provide cost-savings.
On admission, we require:
The Manor – 1 week fee paid (either by cash, bank transfer or by card payment). This is non refundable in the event of early discharge. However, if 2 or more weeks are paid, any subsequent wholly unused weeks will be refunded in the event of early discharge.
Orchard House – 2 weeks fee paid (either by cash, bank transfer or by card payment). This is non refundable in the event of early discharge. Further weeks can be paid week by week however we recommend payment for required weeks at admission, to ensure bed availability. In the event of early discharge any subsequent wholly unused weeks will be refunded in line with the weekly rate applicable.
The Meadows – 2 weeks fee paid (either by cash, bank transfer or by card payment). This is non refundable in the event of early discharge. If paying week by week, any subsequent wholly unused weeks will be refunded in the event of early discharge. We also offer a discounted 28 day package rate for the Meadows which is payable on admission and non refundable in the event of early discharge.
Each subsequent payment is due in advance, prior to the commencement of the next treatment period.
Loans and Financing
We are currently unable to offer loans or financing directly.
(Aftercare at the Manor is charged on use, as this is a bespoke service, tailored to the individual and is therefore costed individually. Aftercare at Orchard House and The Meadows is provided in the event that the client successfully completes our 28 day programme at Meadows (2 years’ aftercare) or 6 week programme at Orchard House (1 year aftercare).
What our clients say
- Bayberry is so much more than a place of healing; it is a place of enlightenment.JK,.former Bayberry client
- This is a new start for me, a person I have never been before. The Real Me!GT,.former Bayberry client
- My life today is amazing. I have never again suffered the flashbacks that I had been having. I have complete freedom, I value my life, and I am a different person to the one a year ago. I will be eternally grateful to Mike, I owe him so much.LR., former Bayberry client
- I think anyone that walks through the doors of Bayberry is privileged to be given the unique opportunity to embrace recovery - thank you for providing me with safety and love that undoubtedly helped me start to heal.SN,.former Bayberry client
- You are a fantastic team of people with hearts full of love and compassion. Thank you so much!!TL,.
- I can't really find the words to say how grateful I am and how much I owe every one of you.ML,.former Bayberry client
Terms and Conditions
Full terms and conditions are provided on admission, and upon request prior to admission, however for clarity, the main terms are shown below:
1. Agreement to Comply with the Programme
When you enter treatment, you agree to comply with the programme, to behave appropriately (for instance, threatening behaviour towards staff or other clients is not tolerated) and to follow the house rules. Failure to comply can result in exclusion from the programme.
2. Early Discharge
Fees are non-refundable. In the event of early discharge (either against medical advice or due to contravention of item 1. above) we will be unable to refund any fees paid during the current period.
3. Minimum Age Requirement
We only admit adults aged 18 and above.
Our Registration and Status
We are registered and regulated by the Care Quality Commission – the government body tasked with monitoring, assessing and reporting upon the standard of treatment and care provided in residential care facilities in England and Wales.
We are a limited company, registered in England and Wales, registered number: 6809492